Frequently asked questions

1. Why can I not find my business on

There might be a number of reasons for this:

  1. Your business or activity are not related or of any interest for tourism and Lisbon visitors.
  2. You don’t have any partnership with us. Please check the page Work with us.
  3. We work hard to have all the relevant offer on our portal, but we haven’t reached your business yet. If you’re in a hurry, find out how you can work with us.

Please remember your business may not be on the first page of the search results for a particular search – it may appear on later pages.

2. How do I present my business most effectively on

We get and average of 30.000 thousand visitors per month and a significant number of them are searching for you.

Our listings are all curated and we create the copy, not just on the website but throughout our social networks. To take the most out this service make sure you send us up-to-date information and your best high-resolution photographs to tempt potential customers! Make sure you include local places of interest especially beaches, lakes, rivers, pretty streets etc. as this often helps people make up their minds when choosing for a holiday destination. Take advantage of posting up to 12 HiRes photographs subscribing our .

You should also proactively engage with travel and social networking sites like Twitter/Instagram/Facebook to get the message out there that your product is available and leverage word of mouth to promote your business. We can help you on your social media strategy. Let’s chat about it.

3. Where should I expect my business to be presented?

You should expect your business to be presented accordingly to the partnership you made with us …. be presented with up to 6 images in an image carousel. Your entry will include a short and long description bilingually (Welsh & English if you provide it) depending on the local language website product is displayed. Your record will also include short and long description, pricing information and facilities. For accommodation providers that work with the following third party booking engines –,, – We can provide polling of availability and a link to those booking sites

4. What do I do if the information displaying on is incorrect?

If the information that is displaying on appears to be different from that you have provided please, in the first instance, contact us.

5. What about events on

At the moment there is no cost associated with events, but we are selective on the ones we list. If you want to list your event get in touch, we will discuss it with you.